Personalise your experience, manage privacy, and configure your account.
Choose which updates you'd like to receive and how.
Booking Confirmations
Receive instant confirmation when a booking is made or modified
Check-in Reminders
Get a reminder 24 hours before your scheduled arrival
Special Offers & Promotions
Early access to seasonal deals, exclusive member rates, and flash sales
Loyalty Points Updates
Alerts when you earn points, reach a new tier, or points are about to expire
Newsletter & Editorial
Sanctuary stories, curated travel guides, and seasonal highlights
Deliver notifications via
We use these to personalise room suggestions and prepare your villa in advance.
We'll inform the culinary team for your in-villa dining experiences.
Let us know so we can prepare a surprise during your stay.
Control how content and pricing are displayed across the app.
Interface language for menus, labels, and notifications.
Prices shown for display only. All payments are processed in IDR.
Control how we use your data to improve your experience.
Personalised Recommendations
Allow us to use your booking history to suggest villas and experiences tailored to you
Analytics & Usage Data
Help us improve the app by sharing anonymous usage patterns
Share Profile with Partners
Allow trusted Shanaya partners to access your profile for concierge services
Keep your account safe and in control.
These actions are permanent and cannot be undone.
